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Language: French
Duration: 9h
Location: Onsite or remote
Introduction
You have been working for the same company for several years and you have often noticed that it is always the same projects that come back with the same steps and the same mistakes are made again and again. You may have noticed that with the change of managers, the same decision errors are made or that known problems involving high costs for the company persist despite the warnings to the managers.
Your company is the target of many inconsistencies and contradictory rules.
Effective knowledge management at all levels of the company could have prevented these problems: creating a shared knowledge base, formalizing and using project feedback, making decisions based on the reasons for past choices, building product libraries to facilitate innovation, formalizing knowledge overtime to avoid the costs associated with its loss
What will you be able to do ?
- This course will give you the tools, methods and support you need to build your deployment plan.
- You will know how to implement a roadmap for deploying a knowledge management approach in an enterprise
Who is this course for ?
- Anyone who wants to understand how to retain and make the most of the knowledge that makes up a company.
What do you need for this course ?
I recommend passing those courses before this one. You will then master the main concepts needed.
- Course: Introduction to Knowledge Management
- Course: Preventing the loss of key corporate knowledge through knowledge management
How is this course built ?
This course will provide theoretical knowledge but also real-life examples and case studies to help you understand the impact of your decisions on professional practices.
The following topics will be covered:
- Defining knowledge management for the enterprise
- Defining an internal organization
- Defining a deployment strategy
- Identifying the change levers to use
- Change management
- Showing activity, progress and gains
- Classic mistakes & bias
About your tutor
Jerome is an expert in Knowledge Management with over ten years of experience in this domain. He worked as Knowledge Manager at Safran to prevent the loss of knowledge from the local experts in France. He helped develop a community of knowledge managers at an international level.
He then moved to Believe to occupy the Head of Knowledge Management position. With a dedicated team, he aims at:
- Define and deploy the Guidelines and vision for the management of the company’s knowledge
- Create an internal network of knowledge base managers
- Define and formalize processes and procedures for the Support department.
