Language: French
Duration: 3 days (18h)
Location: Onsite or remote
Introduction
Every company is confronted at some point with the problem of knowledge loss: knowledge and skills. This course provides the skills required to safeguard a company’s key knowledge and thus avoid the associated financial losses.
What will you be able to do ?
- You will learn how to prevent an often significant loss of money for a company by accelerating the integration of new employees at a lower cost.
Who is this course for ?
- Anyone who wants to understand how to retain and make the most of the knowledge that makes up a company.
What do you need for this course ?
Nothing in particular 🙂
How is this course built ?
Practical knowledge
- Places for knowledge exchange (opportunities)
- What knowledge to formalize?
- Formalization of knowledge
- Knowledge presentation
- Mastering the interview methodology
- Adapt your knowledge gathering methodology to the context
- Adapting your knowledge gathering methodology to the profile of the person who knows
- Transmit knowledge
Example of application
The company’s only expert in making micro-holes in aircraft engine combustion chambers has left the company. The company now needs to find a replacement in the marketplace, but the skill is so specific that it is difficult for the company to find a replacement. But if they do find a qualified person, they will still have to spend several years practicing before they understand the ropes and will have to wait even longer for that employee to reach the same level of productivity. This costs the company a lot of money to train the new employee. In addition, the company will have to pay late penalties on the first deliveries that are not compliant.
Formalizing the knowledge of a company’s experts is a way to avoid losing a lot of money for a company by accelerating the integration of new employees at a lower cost.
About your tutor
Jerome is an expert in Knowledge Management with over ten years of experience in this domain. He worked as Knowledge Manager at Safran to prevent the loss of knowledge from the local experts in France. He helped develop a community of knowledge managers at an international level.
He then moved to Believe to occupy the Head of Knowledge Management position. With a dedicated team, he aims at:
- Define and deploy the Guidelines and vision for the management of the company’s knowledge
- Create an internal network of knowledge base managers
- Define and formalize processes and procedures for the Support department.
