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Language: French
Level: Beginner
Duration: 3h
Location: Onsite or remote
Introduction
An organization naturally loses knowledge. Skills are lost, knowledge is forgotten, and the core business that makes the strength of a company crumbles over time, leaving the company vulnerable to its competitors, who are cheaper, more dynamic, or respond better to market needs.
To avoid a rapid decline of a company, it is advisable to take care of its intangible assets: its knowledge and experience.
What will you be able to do ?
- Understand and identify the existing or to be built elements within your entity to implement a knowledge management.
Who is this course for ?
- Anyone who wants to understand how to retain and make the most of the knowledge that makes up a company.
What do you need for this course ?
Passing the course: Introduction to knowledge management is not mandatory but a good start before passing this one.
How is this course built ?
This course is an introduction to the 4 main steps that make up the foundation of a standard knowledge management in a company:
- Identification of key knowledge
- Formalization of knowledge
- Knowledge sharing and access
- Knowledge maintenance: archiving, rewriting, enriching, updating
We will see the different elements that make up these different areas of practice: tools, methods, responsibilities.
About your tutor
Jerome is an expert in Knowledge Management with over ten years of experience in this domain. He worked as Knowledge Manager at Safran to prevent the loss of knowledge from the local experts in France. He helped develop a community of knowledge managers at an international level.
He then moved to Believe to occupy the Head of Knowledge Management position. With a dedicated team, he aims at:
- Define and deploy the Guidelines and vision for the management of the company’s knowledge
- Create an internal network of knowledge base managers
- Define and formalize processes and procedures for the Support department.
