5.3.1 Exercise: Sprint design for BHPhotovideo ?

This quiz is composed of a single question: For the design of the new service asked by BHPhotoVideo, would you organise multiple sprint designs? (Yes or No) and why?

To answer that question, here is the description of this new service and how it’s intended to be displayed on the BHPhotoVideo website.

After reading it, click on the button below to answer the quiz. A solution will be provided in the following lesson.

Description of the new service:

BHPhotovideo gives you peace of mind in one comprehensive plan: around-the-clock tech support, up to 24 months of product protection on most BHPhotoVideo smartphone purchases with an active membership. It’s the plan you need to protect the tech you love.

Benefits of the service:

  • Free Geek Squad Tech support available 24/7/365
  • Up to 24 months of product protection
  • Free delivery and standard installation.
  • VIP access to dedicated phone and chat teams.
  • Access to exclusive prices
  • Free 2-day shipping
  • Extended 60-day return and exchange window.
  • Everyday savings on repairs, advanced services and more.

Main selling points:

  1. Tech help, day and night

Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the smartphones in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online.

2. The tech you love, protected.

Say goodbye to debating whether to add protection when you buy new tech. You’ll get up to 24 months of product protection on most BHPhotovideo purchases, including AppleCare+ on Apple products. For most portable devices, plans also include protection against drops and spills.

3. Free delivery and standard installation .

There’s a massive list of smartphones services that we’ll do for free when you purchase your product from BHPhotovideo. You’ll also get free delivery on BHPhotovideo purchases and free haul-away for most smartphones

The design elements to be develop are the following:

  • 1 dedicated page to present this membership program
  • 4 Dedicated pages to give;
    • The Geek Squad
    • The protection plan
    • The benefits of the membership program
    • FAQ page
  • An add to cart function to pay for the program. It integrates into the existing conversion tunnel
  • Display banners and text links on the homepage and product pages of smartphones
  • Integration in the header menu and footer
  • A review feature to collect customers’ feedbacks on the membership program