5.1.3 Real use case: User testing session for a life insurance design project
Understand that user testing demands lots of preparation, sometimes a bit of a budget, and lots of time to prepare if you want to collect exciting learnings.
- Most of the time, you will need to offer something to your users if you want to borrow their time.
- You can organize a remote session of testing. It’s is indeed possible with the correct tools such as Lookback.
- Anticipate some dedicated time to prepare this session as it will time consuming.
At last, for me, it’s also the moment to face the hard truth and judgment from the final users, with no filter.
- Snagit (Paid tool): https://www.techsmith.com/screen-capture.html
- Noldus (Paid tool): https://www.noldus.com/
- Best free alternatives: https://www.userbrain.com/blog/lookback-alternatives
- Template of a consent form: Consent form